Salary: £25,419 - £27,961 per annum WTE based on 37.5 hours (dependant onexperience)
Full time and part time hours available
Current Location: Camberley, Surrey (Farnham, Surrey from Spring 2026)
Are you passionate about delivering exceptional care?Working at Phyllis Tuckwell gives you the opportunity to make a realdifference to peoples lives, every day.
Were looking for dynamic and motivated Health CareAssistants to join our In-Patient Unit team. This is an exciting opportunityfor enthusiastic and experienced candidates who are looking for a rewardingrole where they are able to provide high quality patient & family focusedcare within a supportive environment.
If you would like to feel part of a welcoming and committedteam, benefit from strong peer and managerial support, and want to develop yourcareer with excellent training and education opportunities, we would bedelighted to hear from you.
Main duties of the job
A successful Health Care Assistant will have:
* Previous experience in a caring role
* A recognised caring qualification
* Excellent communication, interpersonal and team working skills
* Flexibility to work across both the community and IPU teams
For a full list of essential requirements, please refer to the job description and person specification document.
About Us: We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Health Care Assistants are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
About us
We Offer:
* 6 weeks annual leave plus public holidays (pro-rated for part time staff)
* Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension (matched contributions up to 7.5%)
* Employee Assistance Programme
* Blue Light Discount Card
* Access to learning and professional development opportunities (we have an on-site education team)
* Shadow shifts
* Rotation opportunities
* Clear progressive career development opportunities from Health Care Assistant to Registered Nurse.
A Great Place to Work
* Flexible hours and flexible working
* Supportive colleagues
* Clinical supervision and support
* 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
Closing date for receipt of completed applications: Monday 2nd February 2026
Interviews to be held: Tuesday 17th February 2026 or Tuesday 24th February 2026
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to an enhanced Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Job responsibilities
Post: Health Care Assistant
Job Purpose:
Under the direction andsupervision of qualified registered staff, to maintain and support the highest standards of nursingcare, so as to ensure that a high quality and comprehensive service is provided to all patients, their families and carers.
Responsibilities:
1.0 Clinical
1.1To ensurestatutory obligations are met that are relevant to the clinicalarea.
1.2To ensure quality standards are maintained in order to providethe highest standards of holistic care.
1.3To maintain and support the provision of assessment,planning, implementation, and evaluationof nursing care, within the limits of your qualifications and under the supervision of qualified staff.
1.4Work to the agreed models of care and work allocation.
1.5Escalate any clinical or non-clinical incidents to thenurse in charge, and complete incidentdocumentation via Sentinel. Assist withinvestigations and risk assessments as appropriate.
2.0 Professional
2.1 Tounderstand and work within the Health and Social Care Act 2008, and PT businessplan and philosophy.
2.2Work as part of the multidisciplinaryteam, providing holistic care to patients, their families and carers.
2.3 Delivera safe and high standard of care in accordance with Phyllis Tuckwell policies, guidelines.
2.4 Where appropriate and under the supervisionof qualified staff, provide information andsupport to patients, carersand relatives.
2.5 Maintain effective relationships with colleagues.
2.6 To maintain accurate, legible andcontemporaneous records on all patients, to ensuredocumentation meets agreed PT standards and adheres to Caldicott Guidelines.
3.0 Managerial
3.1 Towork in accordance with the PT, Health and Safety Governance policies.
3.2To effectively maintain and support theclinical area and monitor resources including clinical supplies and equipment.
3.3 Toensure a team environment is maintained by developing effective relationshipsand being considerate towards colleagues, to create a team spirit and providepersonal support.
3.4 Manage your own time effectively to meet PTaims and objectives.
4.0 Training and Development
Team
4.1Maintainand support the professional development and safe practice of others throughpeer support, leadership, supervision and teaching.
Personal
4.2Maintainup-to-date knowledge of PT guidelines, policies and procedures.
4.3To identify and develop own knowledge andclinical skills, through continual professionaldevelopment, clinical supervision, discussion with other members of the MDT,and through PT Annual Appraisal process.
5.0 Research
5.1 Participatein research and audit within the PT environment.
5.2 Assist in implementing the findings ofevidence-based practice.
6.0 Safeguarding, Equality, Diversityand Inclusion
Role holders are required tounderstand their responsibilities in the safeguarding context, ensuring thatPhyllis Tuckwell reduces the risk of harm or abuse of adults and children atrisk.
Youare required to:
* adhere to Phyllis Tuckwells Safeguarding Policy(held on the NEST), which supports the local authoritys multiagency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act2005 (including Deprivation of Liberty Safeguards).
* inform the appropriate PT professional wherethere is concern that an adult or child may be at risk of harm, abuse, orneglect.
Phyllis Tuckwell is committed toan Equal Opportunities approach, valuing, and respecting everyone asindividuals, with diverse opinions, cultures, lifestyles, and circumstances.
This job description isunderpinned by Phyllis Tuckwells philosophy, culture, and core values, whichactively embrace diversity and inclusion and promotes total team spirit.
This job description is currentand subject to yearly review in consultation with the jobholder. It is liableto reflect and anticipate necessary changes to support the PT strategy.
Person Specification
Experience
* Evidence of care skills from working in a care home, patients own home, or hospital setting.
* Understanding and experience of caring for dying patients with progressive diseases.
Computer Skills
* Be in possession of basic IT skills e-mail and internet usage and a willingness to increase IT skills.
Qualifications
* Care Certificate /willing to undertake.
* Evidence of undertaking health care courses or other life skills.
* Has NVQ / QCF / Regulated Qualifications Framework (RQF) / City & Guilds level 2 or above.
Quality
* Commitment to providing high quality, individualised holistic care to patients and their relatives / carers.
* Demonstrates an understanding of the importance of Health and Safety and clinical governance.
* Demonstrates an awareness of patient confidentiality and the principles of information governance.
* Demonstrates an understanding of the importance of PT policies and procedures.
Relationships and Communication
* Good communication and interpersonal skills.
* Empathy and compassion.
* Demonstrates a caring approach.
* Ability to write in a clear and legible form.
* Understand the importance of reporting any changes in a patients care to colleagues.
* Demonstrate ability to work unsupervised as appropriate, under the direction of a RN.
* Enthusiasm and is proactive.
* Ability to cope with stressful situations.
* Self-awareness and coping strategies.
* Openness to learn.
Team Working
* Ability to work as part of a team and be willing to learn and take directions from others.
* Has an understanding of multidisciplinary team working.
* Ability to show interpersonal sensitivity to others.
* Good attendance and punctuality record.
* Flexible approach.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,419 to £27,961 a yearbased on 37.5 hours week, plus enhancements.
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