* Monday to Friday 8.00am - 5.00pm
* Oldbury Office Based
* £30,000 to £35,000 Basic Salary + Bonus
* Immediate Start
Internal Sales Executive Responsibilities:
1. Professionally engage and respond to incoming telephone and e-mail sales enquiries in a timely fashion.
2. Maintain and develop strong relationships with all respective customers.
3. Proactively engage and deliver all marketing and product promotions.
4. Produce and follow up verbal and written quotations, ensuring accurate and in full data input/capture.
5. Responsibility to ensure that all product training has been completed and proactively seek new knowledge from other departments through open dialogue.
6. Using trained knowledge provide product and application advice to all customer groups or pass on to suitable technical support in good time, ensuring customer service follow up communication.
7. Ensure customer relationship knowledge is shared both using CRM and updating colleagues in other internal and external teams.
8. Identify improvements that can be implemented to enhance the customer experience, the supplier experience and the profitability of the business.
9. Responsible for ensuring SPA agreements are adhered to and associated account managers are updated on service performan...