A financial services provider in Leeds is seeking an IT Service Desk Analyst to join their team. The role involves managing user incidents and requests, ensuring prompt resolution while adhering to service standards. Candidates should have a minimum of 3 years' experience in a similar environment, strong customer service skills, and familiarity with Microsoft products. Benefits include a pension plan, private medical insurance, and staff discounts. This is a full-time role with early and late shifts on a rota basis.
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