Job Description
This role will require the candidate to have a strong foundation in key Microsoft technologies. A subject Matter Expert if you will. In a customer facing environment, the candidate will require to be outgoing, polite and confident in their approach to project working's within the role. Key Responsibilities
* Design, deploy, and optimise Microsoft 365 environments including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups.
* Lead tenant reviews, remediation projects, migrations, and platform standardisation.
* Design and manage secure identity solutions using Microsoft Entra ID.
* Implement and maintain security technologies including Conditional Access, MFA, Passwordless Authentication, PIM, Microsoft Defender, and Microsoft Purview.
* Manage and secure endpoints using Intune and Windows Autopilot across Windows, macOS, iOS, and Android.
* Apply Zero Trust and Microsoft security best practices to customer environments.
* Support compliance and governance requirements including GDPR and ISO-aligned controls.
* Use PowerShell and automation to improve efficiency, consistency, and service quality.
* Produce and maintain technical documentation, standards, and runbooks.
* Act as a senior escalation point for complex incidents and projects.
* Mentor junior engineers and contribute to technical standards across the business.
* Build strong customer relationships and translate business requirements into secure technical solutions.
Required Skills & Experience
* Strong hands-on experience with Microsoft 365 administration and architecture.
* Microsoft Entra ID (Azure AD)
* Intune & Windows Autopilot
* Microsoft Defender & security tooling
* SharePoint Online & Teams
* Exchange Online
* Experience working within MSP or multi-tenant environments.
* Strong understanding of identity, endpoint security, and compliance best practices.
* Excellent troubleshooting, communication, and stakeholder management skills.
* Ability to lead technical decisions and work independently.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
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