Overview
The Organisation: Our client is a membership organisation. They are proud to have achieved workplace accreditations - We Invest in People Gold, and We Invest in Wellbeing Silver. They are now looking for an Events Assistant to join them on a full-time, permanent basis.
Role
As an Events Assistant, you will support the planning and co-ordination of both in-person and online events, helping ensure everything runs smoothly from enquiry through to delivery. You will act as a first point of contact for event and training enquiries, managing communications with delegates and supporting the full customer journey, from initial booking through to post-event follow-up. Handling enquiries via email, telephone and digital channels, you will support booking activity across the organisation\'s events portfolio, helping maximise attendance while ensuring a positive, professional experience for every delegate. You will provide essential administrative support to the Events and Training teams, including maintaining booking records, supporting financial processes and contributing to accurate reporting. Additionally, you will:
* Maintain and update booking and sales pipelines
* Support financial reconciliation and reporting activity
* Assist with webinar coordination and on-site event support
* Engage with past delegates to promote upcoming events and offers
* Be responsible for managing shared inboxes across a variety of our client\'s event formats, including the competitions
About You
To be considered as an Events Assistant, you will need:
* Experience in a customer-facing and/or administrative role
* Strong written communication skills and the ability to produce clear correspondence
* A professional and confident telephone manner
* The ability to manage multiple priorities and work to deadlines
* Confidence using databases, systems and Microsoft Office applications
* A proactive, organised approach and the ability to work collaboratively as part of a team
The Benefits
* Salary of circa £28,000 per annum, depending on experience
* 26 days’ holiday per annum plus bank holidays
* Benefits, including stakeholder pension scheme, life assurance, and private health cover
* Other benefits as detailed in our client’s generous and competitive benefits package
This is a fantastic opportunity for a customer-focused administration professional to gain valuable experience, working on high-profile events that raise your exposure, broaden your skill set and add real weight to your professional portfolio.
The closing date for this role is Sunday 15 February 2026. Due to this recruitment being time sensitive, applications will be reviewed on a rolling basis, and the vacancy may close early if sufficient applications are received. An immediate start will be available for the right candidate.
Other organisations may call this role Events Co-ordinator, Events Administrator, Training Administrator, Events Support Officer, Event Operations Assistant, Customer Support Officer, Customer Experience Assistant, Bookings and Customer Service Assistant, or Client Services Administrator.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.
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