About the role
Our team is the best in the industry – is it time for you to join us?
The Role: As the first point of contact at our customer sites, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at customer sites. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for a Mobile HSC will include:
* Processing all hire desk administration including customer and supplier queries
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Load checking vehicles and working effectively with the depot team of drivers and fitters
* Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
* Previous experience of working within a high-volume hire desk role is essential
* Excellent customer service skills with a focus on increasing sales
* Effective communicator with strong organisational skills and attention to detail
* Proficient IT skills with working knowledge of MS Office including Outlook and Excel
* Strong team player with the ability to work to own initiative
* Full driving licence
* Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
Please note as this is a regional position covering the Midlands it will involve frequent travel and overnight stays.
Benefits
Benefits include:
* Competitive salary and bonus scheme
* Up to 25 days annual leave plus bank holidays
* The option to buy up to 5 days additional leave
* Contributory Pension Scheme
* Life Assurance
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