Job Title: Group Sales Co-ordinator
Reports To: Head of Group Sales
Hours: 28 hours per week, spread over 5 days (Monday to Friday)
Position Summary
The Group Sales Co-ordinator supports the group sales efforts for a portfolio of 4 and 5 star hotels, assisting with the co-ordination, documentation, and communication of group and conference requests. This role is ideal for an events professional who is detail-oriented, service-driven, and eager to learn luxury hotel sales and representation. The co-ordinator acts as an extension of each hotel's sales team, ensuring accuracy, responsiveness, and brand-appropriate communication.
Key Responsibilities
* Assist with group enquiries and RFP responses for a portfolio of luxury hotels
* Support communication between clients, hotel sales teams, and internal representation staff
* Track key deadlines including option dates, cut-off dates, deposits, and attrition
* Maintain accurate records in CRM and sales systems
* Ensure group details are correctly transferred to on-property sales and events teams
* Assist with site inspections, sales calls and familiarisation trips
* Respond to client requests in a timely, professional manner
* Uphold brand standards and service expectations for 4 and 5 star hotel partners
* Assist with post-event follow-up and administrative close-out
* Attend industry events as required
Qualifications & Skills
* Ideally 2 years of experience in events or hotel sales
* Strong interest in luxury hotels, conferences, and group sales
* Excellent organisational skills, customer service and attention to detail
* Professional written and verbal communication skills
* Ability to manage multiple tasks and deadlines in a fast-paced environment
* Proficiency in Microsoft Office; familiarity with Cvent is a plus
* Positive, service-oriented attitude with a willingness to learn
Social Media & Digital Skills
* Support basic social media activity, as directed by the sales team members
* Assist with curating and organising content related to site visits, client events, hotel updates, and industry activity
* Draft simple, brand-appropriate captions and posts that align with luxury positioning and tone
* Blog creation and e-shot implementation
* Monitor engagement and flag relevant client or industry interactions to the sales team
* Demonstrate comfort using platforms such as LinkedIn and Instagram; familiarity with content scheduling tools is a plus
Education
* BTEC/Degree in Hospitality, Tourism, Business, or Event Management preferred, but not essential
Key Competencies
* Detail accuracy and good grammar skills
* Time management and prioritisation
* Professional client interaction skills
* Brand awareness and discretion
* Team collaboration
* Full driving licence required
What Hosmarkhotels can offer
* Home based position (but with ability to travel for team meetings and training)
· Flexible hours
· Competitive salary
· Staff incentive scheme
· Travel opportunities
· Company pension