Retail Sales Assistant – Travelex – Liverpool, England, United Kingdom
Salary:£13 per hour + Monthly Bonus
Working Patterns: Flexible shifts Monday to Sunday, 20 hours per week (Part‑time, Permanent)
Benefits
* Private Medical, Dental and Critical Illness insurance, plus discounted health checks and tests.
* Employee wellness programmes covering physical, mental and financial wellbeing.
* Employee discounts via Bravo Benefit.
* Flexible hours with overtime opportunities.
* 25 days holiday pro‑rata, bank holidays and option to sell days.
* Monthly bonus for meeting targets.
* Pension with Scottish Widows.
What will you be doing?
* Nurture and form relationships with customers to understand their travel needs.
* Act as a travel money ambassador and trusted advisor, providing support on Travelex products.
* Process foreign exchange transactions accurately and efficiently.
* Deliver on key performance goals – procedural, operational and customer focussed.
* Process daily online FX requests and deliverables with keen attention to detail.
* Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures.
What do I need to have?
* Great communication skills – talking and listening naturally to build relationships.
* Desire to succeed – drive, vision and appreciation of customer impact.
* Ability to clear reference check company standards during onboarding.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976, we have built a trusted brand across 45 years. Our mission is to simplify our customers’ access to international money anytime, anywhere.
Equal Opportunity
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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