Job Description
Restaurant Supervisor - Umami Telford
Welcome to Umami World Kitchen, where global flavours collide in the most delicious way possible. Think of us as your culinary passport-no jet lag, just 100+ mouthwatering dishes from every corner of the globe. From Chinese dim sum to Italian classics, Indian spices to Malaysian street food, we've got it all under one seriously stylish roof.
About the Role
We are looking for an experienced Restaurant Supervisor to lead our front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and ensure a smooth dining experience for guests.
Key Responsibilities
* Supervise front-of-house staff, including servers and hosts.
* Ensure customer service standards are met and handle guest inquiries or complaints.
* Train, motivate, and evaluate staff performance.
* Manage reservations, seating arrangements, and service flow.
* Oversee cleanliness and organization of dining areas.
* Assist in inventory management and ordering supplies.
* Coordinate with kitchen staff to ensure order accuracy and timely service.
* Ensure compliance with health, safety, and hygiene regulations.
Key Requirements
1. Previous experience as a Restaurant Supervisor or in a similar role.
2. Strong leadership, communication, and...