Overview
The Growth Company's Employment team is seeking a highly organised and proactive Project Coordinator to support the delivery of the Restart Scheme in Barnsley. You’ll be the first point of contact for customers and partners, ensuring a professional and welcoming environment while managing key operational tasks. This role involves coordinating training sessions, managing stakeholder communications, and maintaining accurate data and financial records, all within a fast-paced, target-driven environment.
Responsibilities
* Coordinate venue bookings for 1-1 and group training sessions.
* Manage diaries and appointments for Employment Mentors and Key Workers.
* Greet and register customers and visitors in line with Health & Safety and data security policies.
* Handle telephone referrals from Jobcentre Plus with professionalism and confidentiality.
* Record and maintain participant data using internal systems (e.g. ISIS, JMS, IMPACT).
* Liaise with Probation Officers and employers to ensure timely updates and employment validation.
* Raise payments and purchase orders using internal financial systems.
* Ensure the smooth running of the office, including petty cash management and mail handling.
About You
* Naturally organised, with a structured approach to managing busy workloads.
* Calm and composed when faced with challenging or high-pressure situations.
* Skilled at building strong relationships through clear and professional communication.
* Comfortable handling multiple tasks and meeting tight deadlines.
* Trusted to manage sensitive information with discretion and care.
* A collaborative team player who also works well independently.
* Proactive in identifying ways to improve service delivery and internal processes.
* Warm and approachable, with a customer-first mindset.
Skills Required
* Excellent customer service and interpersonal skills.
* Strong planning and organisational abilities.
* Ability to work to daily, weekly, and monthly targets and KPIs.
* Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
* Good written and verbal communication skills.
* Experience in administration, ideally within a funded or contracted environment.
* Familiarity with internal booking and finance systems is an advantage.
* Willingness to undertake training and adapt to new systems and processes.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Project Management and Information Technology
Industries
* Administrative and Support Services
#J-18808-Ljbffr