Based just outside Petersfield in Hampshire, my client has been providing first class services to small and medium-sized businesses across Surrey, Hampshire, Berkshire, London, and Sussex for over 20 years. They are a growing & thriving company looking for a dedicated Office Administrator / Customer Service Coordinator to join their team.
Role and Responsibilities
* Respond to customer queries and work requests via email and telephone
* Follow up with customers to confirm service appointments
* Maintain and update the company database daily
* Chase outstanding customer invoices
* Support the Service Manager by booking planned work for engineers
* Ensure office supplies are stocked to keep operations running smoothly
* Process supplier invoices in the computer system
* Order uniforms for engineers and office staff
Skills and Requirements
* Strong customer service skills and experience
* Ability to work well under pressure
* Good spelling and numerical skills
* Positive and proactive attitude
* Previous office experience preferred
* Willingness to learn essential company software
* Proficiency in Microsoft Excel and Word preferred
Benefits
* Working hours: Monday–Friday, 9:00am–5:00pm
* On-site parking
* Company pension scheme
* 28 days holiday