Deputy Head of Facilities
The closing date is 18 December 2025
The Deputy Head of Facilities will be responsible, working with the Associate Director Estates and Facilities, for the operational management and delivery of Facilities services across the Trust, at each of our sites. You will possess strong leadership skills that positively contribute to and influence the day-to-day operations of the Trust and will actively explore opportunities to improve performance and effectiveness, in a sustainable and efficient way.
Main duties of the job
The post holder will be responsible for the strategic operation of a diverse range of Facilities services, including but not exclusive to, healthcare cleaning and pest control, retail and patient catering, porter and post services, hard and soft FM helpdesks, waste management, laundry and linen, non-emergency patient transport services and taxis and courier services. This includes the provision of continued expert advice to clinical and corporate services on the provision of safe, high-quality and cost-effective service delivery. The post holder will be required to model the values and associated behaviours of the Trust at all times and to collaborate closely with other Trust stakeholders, both clinical, corporate and external partners.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
* Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
* Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
* Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
* St Mark's Hospital: an internationally renowned specialist centre for bowel disease
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Education/Qualification
* Bachelor's Degree (or demonstrable equivalent knowledge and experience)
* Specialist knowledge acquired through post graduate courses and experience to Masters equivalent, in a relevant, related discipline.
* Professional / or appropriate technical qualification
* Evidence of Continuing Professional Development
* Membership of a professional organisation
Knowledge /Experience
* Relevant recent experience in a similar NHS Post
* Detailed understanding of the requirements of all Professional Standards relating to Facilities Operations, including a thorough knowledge of NHS National Standards of Healthcare Cleanliness and Food Safety
* Detailed knowledge and understanding of Health & Safety and other statutory legislation in respect of Facilities Operations
* Managing and leading a multidisciplinary team including objective setting and performance management
* Experience of successfully managing large scale facilities contracts over a number of years
* Understanding of healthcare planning
* Ability / evidence of bringing expenditure to budget levels where there is overspend and/or underperforming income recovery
Skills/Abilities /Knowledge
* NHS Knowledge & Skills
* Leadership skills and the ability to influence across internal and external boundaries
* Highly developed verbal, written and presentation and communication skills, including the application of IT skills within the Microsoft Office suite and other Facilities management digital systems in order to promote and progress complex and operational Facilities issues
* Personal and professional demeanour and credibility that generates trust and confidence in others
* Ability to manage and meet priorities and deadlines whilst maintaining attention to detail Analytical skills, drawing out key points and analysing complex data/ Good budget management skills
* Workshop planning and running Evidence where contribution to a team has made a difference
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
London North West University Healthcare NHS Trust
£82,906 to £94,632 a yearpa Inclusive of High Cost Area Supplement
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