Job Description for Travelex Team Leader
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth to its hardworking people. If you care about providing exemplary service, love to travel, and enjoy sharing your knowledge, we want you as our next Team Leader.
Working Environment and Benefits
* Working Pattern: Between 4:00 am and 11:00 pm, Monday to Sunday
* Onsite free parking during your shift
* Employee discount platform with Everyday Rewards by Bravo at hundreds of shops & online stores
* Employee Assistance Program
* Life & Dental Insurance, Critical Illness Cover
Role Overview
You will be at the heart of a bustling airport environment, ensuring travelers' foreign exchange needs are met efficiently.
Key Responsibilities
* Build strong relationships with surrounding businesses and create a positive work environment
* Drive team performance and manage general duties
* Ensure compliance with legal, regulatory, and company standards
* Manage, coach, and support your team through regular reviews
* Assist with processing foreign exchange transactions accurately
* Adapt to seasonal pressures and maintain effective communication with customers and colleagues
Minimum Requirements
* Experience in HR processes, including return to work, investigations, disciplinary, and performance management
* Excellent communication skills and relationship-building abilities
* Drive to succeed and make a positive impact
* Sales experience with the ability to motivate teams using KPIs and coaching
Interview Process
1. Initial screening call by our Talent Acquisition team
2. Face-to-face interview at the airport with our Bureau Manager, including a numerical test
3. Offer of employment if successful; feedback provided if not
About Travelex
Founded in 1976, Travelex is a leading provider of foreign exchange services with a trusted international brand. Our mission is to simplify access to international money for our customers.
Join us and start your journey today!
Equal Opportunity Statement
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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