Job Description
We are seeking a Caring Support Specialist to join our team. As a Caring Support Specialist, you will play a vital role in providing support and care to families during difficult times.
Your primary responsibility will be to collect deceased individuals from various locations and transport them safely and professionally to their final destination.
Key Responsibilities:
* Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
* Bear coffins on the day of the funeral and drive funeral vehicles.
* Maintain the cleanliness of equipment and facilities, including vehicles.
* Prepare coffins and engrave name plates.
* Prepare the deceased in our care for viewings and the funeral.
* Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated.
* Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.
Required Skills and Qualifications
To be successful in this role, you will need to have a full manual UK driving license and the ability to perform the physical aspects of the role.
You should also have good IT skills, with confidence in using a range of technology devices, and the ability to learn and effectively use new applications and systems.
A sensitive and empathetic approach to customer service is essential, as well as strong attention to detail and accuracy.
Benefits
We offer a competitive salary, an excellent pension scheme, and discounts on Co-op products and services.
You will also receive 23 days holiday (pro rata, rising with service), access to our Employee Assistance Programme, virtual GP, free eye tests, and career development opportunities.
Why Choose Us?
We are committed to building inclusive work environments where our colleagues have equal opportunities to reach their full potential.
We celebrate our differences and recognize the importance of our teams reflecting the communities they serve.