Job title: Commercial Operations Director – Norwich * Salary range: £70–90k + £6k car allowance + 20% OTE bonus * Location: Norwich * Fast-Growth SME • Commercial Leadership • Operational Excellence Atkinson Moss Leadership recruitment have been retained to support in the appointment of a Commercial Operations Director, to lead our clients Norwich operation and play a pivotal role in doubling the business from £6.5m to £12m. This is a hands-on, growth-focused leadership role where you’ll shape strategy, drive performance, and unlock new market opportunities. You’ll oversee a workforce of 35 (20 FTE), leading them through a period of transformation as the business completes its full digitisation journey. What you’ll be doing: Drive Commercial Growth * Lead revenue, profit, and sales strategy, identifying new markets and opportunities to support the company’s ambitious scale-up plans. Lead Operational Excellence * Oversee operations, and service delivery to maximise productivity, workforce performance, and customer satisfaction. Build a High-Performing Team * Coach and develop leaders, embed a positive, accountable culture, and ensure strong talent development and succession planning. Shape Strategy & Influence Direction * Use data, insights, and board-level reporting to guide decision-making, champion change, and deliver continu...