Credit Resolution Coordinator Salary: From £24,500 per year depending on experience Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm) Working style: Hybrid - 3 days per week on site Location: Calverton, Nottingham VF Corporation, the global Fashion and Retail business, has a great new opportunity within our Credit Department based in Calverton, Nottinghamshire! This team forms part of our European Accounting function, so its a fantastic opportunity for someone starting out in their finance career! VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Let's Talk about the Role As a Credit Resolution Coordinator you will be responsible for managing a portfolio of large and small business customer accounts. You'll get to work with all of VF Corporation's brands such as The North Face, Timberland, Vans and Napapijri to name just a few! Your role fill focus on investigating and problem solving our customers queries and issues regarding their invoices and payments, helping to reduce errors or delayed payments, making sure that both VF and our customers, are happy with their level of credit and frequency of payments, all of which helps us to design and sell incredible products for the consumer! How You Will Make a Difference Some of the duties in this role include - The daily management of your portfolio of accounts, utilising our IT systems and database as well as our customers' systems, to ensuring all account information is processed accurately and up to date - Investigating and resolving queries and potential issues, working with the credit team and other departments, to find solutions and help VF to be paid on time! - Creating and sending out credit account reports to key internal and external contacts, providing analysis and insights on any trends or patterns of payments and customer orders, checking on the performance against our forecasts and predictions - Work with our customers and together build and work on great strategies that help make the payment process better - Building relationship with relevant VF departments, contacts and stakeholders by attending meetings and effective communication with your colleagues, helping everyone to reach their goals - Bringing new and interesting ideas to the table, to help improve processes and make things work smoothly and efficiently Skills for Success - Love communicating - build relationships, answer questions, talk on the phone or video, as well as by email and messaging A proactive approach to your work and willingness to learn new skills - A team player able to build and maintain relationships at all levels - Highly organised and conscientious as well as thorough and methodical in your work - Great problem solving skills - Happy to work with numbers and data every day - Use your IT skills to your advantage each and every day. Some working knowledge of MS Excel would be highly beneficial but we can teach you! What's in it For You We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package: - A supportive feedback-based culture where respect and integrity guide us in what we do - An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together - Be part of an iconic lifestyle brand in a multi brand, multi countries organization - 50% employee discount on all VF brands both in store and online - Subsidised canteen and break out areas offering complimentary hot drinks - Health Shield membership and access to numerous health and wellbeing initiatives - Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice. - 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off - Smart pension scheme - 8% employer contribution - Cycle to work scheme - Free secure onsite parking and discounts with local public transport Free to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. If you like what you have read and want to join our team then we would like to hear from you! R-20250528-0015 VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.