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Managed Print Field Service Engineer, Gloucester
Client: FUTERA
Location: Gloucester, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 3
Posted: 31.05.2025
Expiry Date: 15.07.2025
Job Description:
Exciting Opportunity for a Managed Print Field Service Engineer!
(Location: Gloucester)
Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!
We are seeking a talented Field Service Engineer for the Gloucester region to join our team.
About Us
FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by local and global enterprises. Our extensive portfolio is curated to address these issues directly. As an independent entity, we select the best-fit products and services for each customer. Supported by our knowledgeable and dedicated teams, we guarantee reliability in all operations.
Why Join Us?
* Cutting-Edge Tech: Work with the latest innovations in Managed Print and IT Services.
* Employee Owned: One of the few Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, sharing success with our team.
* Empowered Culture: Supportive, agile, and collaborative environment where your ideas matter.
* Competitive Package: Attractive salary and benefits.
* Work-Life Balance: Summer Hours, Christmas Closure, Birthday Off!
* Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Gym Discounts, and more.
* Fun & Engaging: Social events and team-building activities.
The Role: Field Service Engineer
In this role, you will be responsible for:
* Providing on-site support for managed print solutions, ensuring systems run smoothly and efficiently.
* Diagnosing and resolving technical issues, performing maintenance, and training end-users.
* Completing preventative maintenance and field modifications.
* Maintaining service records and administrative responsibilities promptly.
* Communicating daily with customers and the service desk for resolution and follow-up.
* Driving efficiency and customer satisfaction.
Location: Gloucester
The ideal candidate will have experience in the managed print field, preferably with Canon MFDs, strong technical skills, and a customer-centric approach. If you enjoy problem-solving in a fast-paced environment, apply now and advance your career!
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