Anthony Nolan is the charity that makes lifesaving connections between patients in need and incredible strangers ready to donate their stem cells. Find out more about what we do here.
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Chief Engagement Officer to join our CEO Office team.
Title: Chief Engagement Officer
Salary: £100,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with two days per week in our head office in Hampstead, London
Job Summary
Key Responsibilities
These include but are not limited to:
* Lead the long-term vision to transform Anthony Nolan’s brand and elevate our external profile through bold, integrated content, media, and campaign strategies.
* Shape a sector-leading brand that reflects our evolving business model, engages diverse audiences, and drives impact across all areas - from fundraising and stem cell recruitment to cell and gene therapy and patient services.
* Act as brand guardian, strengthening our reputation and ensuring consistent, compelling messaging across every channel and audience.
* Champion innovation in partnerships, youth engagement, and volunteer models to build a sustainable, efficient, and inclusive donor register.
* Use data and market insight to guide decisions and deepen audience engagement.
* Drives AI-enabled engagement, ensuring the organisation leverages new technologies safely and strategically
* Lead our digital and social strategy, ensuring we stay ahead in a rapidly changing landscape.
* Bring technical expertise and external benchmarks to steer your team with confidence and clarity.
* Oversee budgets and performance, managing risk while driving excellence.
* Inspire, develop, and lead a high-performing team
Essential Attributes
You will bring experience of:
* Creativity and ambition proven to deliver a step change in external awareness and impact of brand
* Extensive brand and communications experience at a senior and specialist level
* Strong understanding of how you retain and steward ‘members’ of an organisation. At Anthony Nolan these would be our stem cell donors on the registry.
* Developing and executing long term marketing and content strategies, plans.
* Implementation of integrated audience-centric campaigns across multiple channels with experience of segmentation methods and user experience design principles
* Translating complex concepts to compelling messaging for diverse and targeted audiences
* Using data to influence decisions and strategy.
* An understanding of all multi-media and social channels to establish and drive a successful communications strategy
* Media relations and developing partnerships with media, influencers and community leaders
* Proven leadership to inspire, empower and motivate others and build high performing teams
What’s in it for you?
* A competitive salary
* 30 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
* A stimulating work environment full of opportunities to learn and develop
* Life Assurance of four times annual salary
* Travel season ticket loan, Cycle to work Scheme
* And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description here, and you can read more about what to expect on the Our recruitment process page.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.