Customer Success Manager - German Speaking
Are you ready to take your career to the next level with one of the world's fastest-growing Tech/Media companies? We're looking for a passionate German Speaking Customer Success Manager to join the team in London and help corporate clients achieve exceptional results.
Whats on Offer:
* Competitive Salary: £60K per year
* Flexible Work: Hybrid setup—50% in our state-of-the-art central London office.
* Contract: 12-month initial contract with a strong chance of extension.
* Collaborative Environment: Work with a global team and high-end digital clients.
Your Role:
* Be the go-to contact for customers, guiding them throughout their journey.
* Develop measurable success plans to maximize ROI, helping to ensure satisfaction for their annual renewals.
* Build and maintain strong relationships with senior-level executives, including C-Level, at some of the UK’s largest companies.
* Monitor account performance, tackle challenges head-on, and ensure timely resolution.
What You Bring:
* You must speak German fluently
* 5+ years of experience in post-sales account management in Digital Marketing, SaaS, Software, or a similar field.
* Proven ability to manage large, global, and strategic accounts.
* Experience working with high-spend clients.
* A consultative approach to sales and renewals.
Interested?
Apply today with your CV or LinkedIn profile. All applications will be handled with strict confidentiality. Don't miss this opportunity to make a significant impact!