Real Time Planning Analyst (12 Month FTC)
Are you an experienced contact centre Real Time Analyst with experience of using WFM tools, working collaboratively with operational teams to balance on the day performance against service levels and customer contacts across different channels?
If this sounds like you and your experience matches, my client based in Cardiff xsngvjr has an excellent opportunity to joi
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
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