Overview
Our client, a freight forwarder is looking for an Ocean Import Operator to join their office in Basildon.
Key attributes
* Enthusiastic and engaging personality
* Good problem solving skills
* Able to offer support to existing export service team
* A high level of accuracy and attention to detail
* Customer friendly approach
Ideal candidate
* Excellent level of computer literacy
* Good understanding of Excel is required
* Familiar with Microsoft Office & Teams
* Experience in Imports from China & Far East would be beneficial
* Self-motivated with willingness to take responsibility & good organisational skills
* Good communication skills both written and verbal
Key Tasks / Responsibilities
* Data Entry - Add customer shipments and enter cargo detail / shipment information into our internal database
* Work closely with customer service team to identify any shipments with special requirements, quotations etc. and ensure any customer requests are adhered to.
* Communicate with customers as and when required, send delay notice and answer any email queries relating to shipments.
* Rating and invoicing of files
* Ensure all file data is accurate and up to date before handing over manifests to warehouse
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