As a Risk & Controls Oversight Senior Lead - Cross Border Profile you'll be responsible for providing expert oversight on Cross Border Profile risk.
Responsibilities
* Identification of regulatory change and industry developments that may impact the bank's compliance obligations.
* Collaboration with stakeholders across the company to align and integrate operational processes with relevant policies and regulations.
* Development of reports and presentations on compliance performance and communicate findings to internal senior stakeholders.
* Development and maintenance of data governance frameworks which satisfy business and regulatory requirements.
* Provision of guidance and support to teams across the bank on compliance matters, through manuals, training and workshops.
* Execution of audits and risk assessments and participate in other initiatives to identify potential issues and areas for improvement.
* Manage and mitigate risks through assessment, in support of the control and governance agenda.
* Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
* Demonstrate comprehensive understanding of the organisational functions to contribute to achieving the goals of the business.
* Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
* Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives; in-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
* Adopt and include the outcomes of extensive research in problem solving processes.
* Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
* You’ll play a critical role assessing new business activities and leveraging tools KRIs and risk dashboards; you’ll stay on top of market trends and emerging risks and ensure compliance with relevant laws and regulations, preparing and enhancing governance papers and reports.
* To develop appropriate data governance frameworks which satisfy business and regulatory control requirements, by monitoring and interpreting statutory and regulatory rules.
Vice President Expectations
* To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.
* If managing a team, define jobs and responsibilities, plan for the department’s future needs and operations, counsel employees on performance and contribute to employee pay decisions/changes. Lead specialists to influence the operations of a department, in alignment with strategic and tactical priorities, balancing short- and long-term goals and ensuring that budgets and schedules meet corporate requirements.
* If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
* OR for an individual contributor, the person will be a subject‑matter expert within their discipline and will guide technical direction. They will lead collaborative, multi‑year assignments and guide team members through structured assignments, identify the need for inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long‑term profits, organisational risks and strategic decisions.
* Advise key stakeholders, including functional leadership teams and senior management, on functional and cross‑functional areas of impact and alignment.
Qualifications
* Strong understanding of cross‑border rules and exit requirements (by product) including quality indicators (complaints, vulnerability flags) and regulatory expectations around fair treatment.
* Ability to design and embed jurisdiction‑specific controls across products ensuring product features operate within local regulatory constraints.
* Strong knowledge of end‑to‑end product lifecycle (onboarding in‑life exit) and how regulatory obligations manifest operationally within journeys.
* Ability to interpret granular MI/KRIs segmented by product and geography (e.g. eligibility breaches, exceptions, exit delays, complaints signals).
* Proven ability to translate jurisdiction‑level risk appetite into embedded product rules, journeys and decisioning.
* Ability to assess where product design or operational delivery deviates from regulatory requirements (e.g. inconsistent eligibility checks, weak exit handling, poor exception governance).
Highly Valued Skills
* Experience assessing how regulatory / geopolitical changes impact specific products and customer segments, and rapidly updating controls, journeys and MI accordingly.
* Ability to lead and drive product owners / L1 teams to attest to regulatory adherence, backed by MI and control evidence at product/journey level.
* Ability to interpret thematic issues across products (exceptions, complaints, breaches) to identify systemic regulatory weaknesses and inform product/control redesign.
* Strong stakeholder influence to ensure product design decisions remain compliant across jurisdictions, particularly where commercial/product objectives conflict with regulatory requirements.
You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job‑specific technical skills.
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