Job Title: UX Design Manager Location: Hybrid - One day in every 2 weeks on site in North West
Supplying a range of tier 1 contractors and subcontractors across the UK the organisation have a significant foothold in the market. As part of their transformation initiative they are now seeking to add a permanent UX Design Manager to their team.
You will be managing a team of designers that support our product squads delivering the companies transformation strategy. This will cover all aspects of business, from logistics and fulfilment optimisation experiences supporting our drivers and depots, through to our website and app and the tools other colleagues use to serve customers. You’ll be a champion for design and passionate about embedding best-practice design principles into our ways of working.
Collaboratively approach the work, emphasising lean UX, design systems and design thinking principles.
Analyse products, conduct competitor and comparator analysis, review existing journeys and features and explore ways of improving and innovating our experiences.
Contribute to mapping experiences, journeys and flows, to help us unearth and prioritise pain points and opportunities.
Take the lead in planning and facilitating co-creation sprints and workshops.
Work with your design team and squads to evolve and prioritise those concepts.
Support the team to use a variety of testing approaches and techniques. Design new components, patterns, layouts, flows and interactions which will feed back into our design system and component library.
Collaborate with the team on bigger picture, end-to-end thinking, such as evolving our design system and customer and colleague understanding.
Line manages 2-3 UX&UI designers, providing coaching, mentoring, development and team leadership.
Demonstrate great end-to-end product design competencies across various stages of the software delivery lifecycle. Possess a flexible, motivated, experimental and collaborative mindset. The work can be fast-paced, and you should be comfortable with ambiguity, testing and continuous discovery.