We are recruiting for an experienced Trade Counter Assistant to join our clients busy friendly team at their site in Watford. As a leading online and telesales distributor of fixings, fasteners, tools, and power tools, we are looking for someone who has worked in the same industry or similar and can work well within a team. This is a customer-facing role where excellent service and product knowledge go hand in hand. If you’re reliable, friendly, and ready to be part of a growing company that values service and speed, we want to hear from you! Working Monday to Friday 07.30 – 17.30 with the occasional Saturday needing to be covered Paying up to £30k the salary is negotiable dependent upon experience. Key Responsibilities: * Serve customers promptly and professionally at our trade counter * Process customer orders accurately * Upsell products where appropriate to maximise sales * Pick and pack customer orders efficiently and correctly What We’re Looking For: * A proactive, customer-focused attitude * Good communication and interpersonal skills * A team player who is willing to take initiative * Prior experience in a similar role or knowledge of construction tools and fixings is a plus What We Offer: * A stable, full-time position in a well-established company * Training and support to grow within the role * Friendly, supportive team environment * ...