Our client is looking for a bright, inquisitive, go-getter to join a super friendly team based near Reading station. You will be working with the inbound call team for this award wining Insurance business, offering outstanding customer service to policyholders and Financial Advisors resolving queries via phone, email, webchat and post. You should have: A customer first mindset and strong communication skills Positivity, energy, and the ability to manage your own workload. Team spirit and resilience when dealing with challenging queries. Experience in customer service. Our client will offer There will be full in-depth training plus personal development is key to this organisation and there is a strong progression route. Outstanding benefits, Hybrid working 3 days in the office and 2 working from home - if you prefer it can be 5 days in the office but not remote. This role would suit entry level applicants as well as those with more experience as long as you are keen and enthusiastic to do a great job. Apply today for this career role...