THE NOMAD WAY
Hospitality is at the core of what we do and who we are. Its more than just a job; its a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
OVERVIEW OF ROLE
The Groups, Meetings & Events Manager is responsible for driving revenue and delivery excellence of bespoke groups, catering and banqueting business for the hotel. Ensuring that each event is planned and executed to deliver an exceptional guest experience, the GM&E Manager is responsible for maximising revenue opportunities and being the lead at fostering long-term client relationships. This role requires strong knowledge and understanding of all different segments of Sales and Events, working collaboratively alongside Proactive Sales and Hilton Worldwide Sales. As the Senior leader, this role will inspire and lead a dynamic GM&E team and oversees all aspects of the teams development, ensuring the standards of the hotel are upheld and support where additional training needs are required.
EXPECTATIONS :
The Groups, Meetings & Events Manager is expected to:
Always maintain a consistently professional demeanor.
Represent NoMad London positively in all interactions with internal and external stakeholders.
Always adhere to company policies and procedures, including but not limited to Health & Safety policies, HR guidelines and compliance training.
As a Head of Department, demonstration of flexibility, visibility and strong leadership are vital.
Effectively manage workload and responsibilities with efficiency.
Foster clear and effective communication within the team, across departments and between both hotels and management.
Exhibit strong leadership skills to guide, inspire and lead the team.
Champion our company values and foster a positive and collaborative approach across all departments.
MAIN DUTIES & RESPONSIBILITIES
The main responsibilities of the Groups, Meeting & Events Manager are summarised below, however the list is not exhaustive:
Monitor conversion and drive the team to maintain a high conversion rate from each team member.
Actively participate in the GM&E sales process by challenging conversion rates and declined business while reviewing the sales pipeline to identify opportunities for improvement.
Manage Groups, Meetings and Events budgets, forecasts, and revenue targets.
Oversee the customisation of group and event experiences, ensuring attention to detail and alignment with guest preferences and brand standards.
Lead and organise weekly BEO & Group meetings with kitchen and operations team.
Attend relevant meetings and actively contribute to daily DD call.
As needed, prepare and attend PM on behalf of the department.
Undertakes any other reasonable tasks or responsibilities as directed by the DOSM, Commercial Director or General Manager.
WHAT WE OFFER
£750 Refer a Friend Scheme
50% Employee discount in F&B outlets
Pension Scheme
Complimentary family meal and quality coffee/hot drinks whilst on duty
Growing team with great training and progression opportunity
Paid break and annual leave
Good work/life balance
Wagestream
Your birthday off (paid) after one year of service
Hotel discount
Private Health Care
Experience Stay - Breakfast included
5 days of paid sick leave for every rolling 12 months
Additional holiday for each completed year of service
Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
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