We have an exciting opportunity for an Operations Technician to join our team supporting vital water services across the beautiful Isles of Scilly.
What You’ll Be Doing
* Monitoring and managing raw water sources to ensure they are optimised for island supply
* Operating and maintaining water (and, in future, wastewater) treatment processes in line with operating procedures and best practice
* Carrying out proactive and reactive maintenance across all islands to maintain a continuous supply of high-quality water
* Repairing and replacing network assets, responding to bursts and emergencies, and ensuring hygiene standards are always met
* Installing, replacing and reading water meters
* Calibrating instrumentation used in treatment and network processes, recording data, analysing consumption trends and identifying potential leakage
* Using handheld devices and online systems to monitor network performance and support fault diagnosis
* Communicating clearly and professionally with customers and stakeholders, ensuring issues are logged, escalated and resolved effectively
* Working collaboratively with colleagues, management and the Engineering team to support investment and develop new solutions for the islands
* Maintaining tools, equipment and consumables in line with inventory requirements
* Participating in a standby rota
* Undertaking grounds maintenance, including strimming and general site repairs
What We’re Looking For
* A proven ability to work effectively both independently and as part of a team
* Strong communication skills, with the ability to liaise confidently with colleagues and customers
* A full UK driving licence
* The ability to follow operational procedures and risk assessments
* Strong organisational skills, with the ability to prioritise tasks and manage competing demands
* Ideally, previous experience in a utilities or similar operational environment
* The ability to gather, interpret and analyse information from multiple sources
* A proactive approach to resolving reactive issues efficiently and effectively
What’s in it for you?
* Generous annual leave allowance plus bank holidays
* The option to buy or sell annual leave for added flexibility
* Cycle to Work scheme – buy a bike and safety equipment tax‑free
* Free car parking at most sites
* Up to 26 weeks’ additional maternity leave
* Shared parental leave options to suit your family
* Employee share schemes with Pennon Group plc
* Free, confidential Employee Assistance Programme
* Wellbeing support through Champion Health
* Access to thousands of discounts and deals via Pennon Perks
* Group discounts including Dell Advantage, Virgin Media Affinity, Vodafone Advantage and more
* Discretionary bonus
* Competitive contributory pension
* And much more
Closing date: 4th May 2026
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
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