Overview
Specialist Healthcare Passenger Assistants (x5) wanted to join Harrow and Brent Special Needs Transport (HBSNT). This is not a standard passenger assistant role; you will be the clinical expert on board, providing emergency care and reassurance to children and vulnerable adults with complex health needs during transport to and from educational settings. This is a term-time, flexible role requiring specialist clinical skills including emergency medication administration, suction care, and communication with non-verbal service users (BSL).
Main duties of the job
* Ensure the clinical safety and wellbeing of vulnerable passengers during their journey as the designated specialist on board.
* Administer emergency medication (including Buccal Midazolam) to passengers experiencing seizures.
* Provide specialist care for individuals with severe epilepsy and perform emergency suction procedures as required.
* Utilise British Sign Language (BSL) to communicate effectively with non-verbal passengers.
* Work collaboratively with a dedicated driver and other passenger assistants to manage routes.
* Adhere to individual healthcare plans and protocols to deliver consistent, high-quality care.
* Utilise training in Physical Intervention and Positive Handling to safely manage challenging behaviours when required.
About us
Tehy Care is a transport service focused on safety and well-being of children and young people with special educational needs and vulnerable adults. Operating from the Harrow Council Hub, our team is built on trust, collaboration, and a shared commitment to making a positive difference in the community. We aim to be Safe, Reliable, and Consistent for the people who depend on us daily.
We offer a rewarding role with competitive pay under Agenda for Change Band 4, a term-time schedule, and the satisfaction of providing an essential community service.
Job responsibilities
Qualifications
* Certified training in the Administration of Emergency Medication including Buccal Midazolam.
* Proven competence in Severe Epilepsy Care and Emergency Suction Care.
* Certification in British Sign Language (BSL).
* Current training in Physical Intervention and Dealing with Challenging Behaviour.
* Current First Aid & Anaphylaxis certificate (e.g., Red Cross or St John Ambulance).
* Excellent communication skills with the ability to remain calm and decisive under pressure.
* Compassionate, patient, and proactive approach to care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to be submitted to the Disclosure and Barring Service to check for any previous criminal convictions.
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