Title: Operations Manager Location: Watford Hours: Full-Time | Monday to Friday Salary: Competitive, Based on Experience Are you a hands on man manager and strategic thinker with a passion for streamlining processes and driving efficiency? We're looking for a dynamic Operations Manager to lead daily operations of a thriving business based in Watford. About the Role As an Operations Manager, you’ll oversee the core functions that keep the business running smoothly. From managing workflows to managing the team, your leadership will be key to ensuring quality and an excellent customer experience. Key Responsibilities: * Manage a team of 8-10 people * Drive monthly revenue targets * Monitor email in boxes * Respond to queries and complaints * Attend client monthly reviews * Monitor the company CRM job positions * Attend work in progress meetings with your teams What We’re Looking For * Proven experience in a management role * Strong analytical and problem-solving skills * Excellent leadership and team management abilities * Comfortable with data, reporting tools, and performance metrics * Outstanding communication and interpersonal skills * A proactive mindset with a drive for continuous improvement Due to the very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK