About the Role We are a growing cleaning and decluttering support business working with a wide range of clients, including vulnerable adults, people experiencing self-neglect, and individuals with hoarding disorder. We are looking for a reliable team member to support both our office coordination and on-site cleaning/decluttering services. This role requires compassion, professionalism, and confidence working in sensitive home environments. This is a hybrid role, combining admin, team coordination, and fieldwork — especially where a female presence is required for client comfort and safeguarding. Key Responsibilities Office & Coordination Duties: Organising jobs and creating team rotas (who attends each job) Recording completed jobs using Excel Managing and responding to emails and telephone enquiries Emailing referrers and clients once jobs are completed General admin tasks as required Representing the business in multidisciplinary meetings and forums Community / Field Duties: Attending quotation visits across London Providing cleaning and decluttering support in client homes Supporting individuals living with hoarding disorder and self-neglect Working sensitively with vulnerable adults and complex situations Acting as a calm, professional and reassuring presence Assisting with transporting equipment if you are a driver Essential Requirements ✅ Female applicant ✅ Strong spoken and written English ✅ Confident organising rotas and working independently ✅ Comfortable working in homes affected by hoarding and neglect ✅ Willing to do both office-based work and fieldwork ✅ Valid DBS check or willingness to obtain one Desirable (Not Essential) Driving licence and access to a vehicle Experience in cleaning, decluttering, care, housing, social care, or support roles Experience working with vulnerable adults or hoarding environments What We Offer Flexible, part-time hours Supportive small-team environment Varied role (not just desk-based) Opportunity to grow with the business