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Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our restaurants—delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house
* Lead an engaged team focused on delivering a great customer experience
* Ensure strict compliance with health and safety regulations at all times
* Manage stock effectively to minimise wastage and ensure the kitchen has everything needed to serve customers
* Support in-store events, including seasonal highlights such as Breakfast with Santa and regular fixtures like Afternoon Teas
* Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvement
* Work as part of the Garden Centre Management team to ensure a safe environment, a commercially successful store, and a positive workplace for colleagues
Who we are looking for
* A passion for hospitality with proven restaurant management experience
* Commercial awareness, understanding budgets, profitability, and driving sales
* Proven ability to manage stock controls and adhere to health & safety regulations
* Ability to identify training needs and coach teams to deliver first-class customer service and a safe environment
* Adaptability to changing priorities, workloads, and regulations
* Positivity in managing change, leading teams through seasons with care and motivation
* Demonstrate our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus
What we offer
* Generous annual leave entitlement with flexible holiday scheduling
* Uncapped store discounts: 50% off in restaurants, 25% in Garden Centre, 10% in food halls
* Access to Wagestream for financial wellbeing support
* Confidential support via Retail Trust, including virtual GP, counselling, and retail rewards
* Development opportunities through Dobbies Academy and eLearning platforms
* A passionate, diverse, and supportive team culture
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores in every UK nation. We celebrate gardening and plant living all year round, with stores featuring restaurants and community events. We are committed to being a great place to work, encouraging colleagues to grow and succeed together.
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