Overview
Forel UK and Ireland Ltd is seeking a highly motivated and technically skilled Field Service Engineer to join our expanding team. This is an exciting opportunity for an individual with a strong engineering background to work with cutting-edge glass processing machinery across the UK, Ireland, and overseas. As a Field Service Engineer, you will be responsible for the installation, commissioning, maintenance, and repair of advanced machinery primarily used within the Glass and Processing markets. This hands-on role offers a dynamic work environment, combining mechanical, electrical, pneumatic, and hydraulic systems, and will require travel to customer sites both locally and internationally.
Responsibilities
* Install, commission, and service Forel glass machinery at customer sites across the UK, Ireland, and overseas.
* Perform scheduled and emergency maintenance, diagnostics, and repairs of machinery to minimise customer downtime.
* Interpret and work from electrical wiring, pneumatic, and hydraulic diagrams.
* Troubleshoot and resolve faults on complex PLC and servo-controlled systems.
* Deliver professional customer support and ensure high levels of customer satisfaction.
* Provide technical assistance and training to customers and colleagues as required.
* Liaise with sister companies in Italy, Germany, and the USA to ensure service consistency and efficiency.
* Complete service documentation accurately and submit timely reports.
* Maintain company-provided equipment, vehicle, and tools in good working order.
* Represent the company in a professional manner at all times.
Requirements
* HNC/HND or equivalent in an engineering discipline (electrical, mechanical, or mechatronics).
* Proven experience with multi-skilled engineering (electrical, mechanical, pneumatic, and hydraulic systems).
* Strong fault-finding and problem-solving abilities.
* Familiarity with PLC and servo-controlled systems.
* Excellent verbal and written communication skills, with a customer-focused approach.
* Ability to read and interpret complex technical diagrams.
* A proactive “can-do” attitude with a willingness to work independently or as part of a team.
* Flexibility to travel regularly, including staying away from home and overseas trips.
* Full UK clean driving license is essential.
* Knowledge of Italian is advantageous but not essential.
What We Offer
* Competitive salary (commensurate with experience).
* Company car for business and personal use.
* Bupa healthcare plan.
* 23 days annual leave, plus paid bank holidays.
* Company pension scheme.
* Company-provided mobile phone.
* Full in-house and external training and development opportunities.
* The chance to work with a globally respected brand and cutting-edge technology.
About Forel UK and Ireland Ltd
Forel UK and Ireland Ltd is part of the globally recognised Forel Group, specialising in the manufacturing and servicing of high-end glass processing machinery. With locations in Italy, Germany, and the USA, we pride ourselves on innovation, quality, and customer service. As demand grows, we are expanding our UK-based team to maintain and support our growing client base.
How to Apply
If you’re ready to join a forward-thinking engineering team and make a real impact in the glass processing industry, please submit your CV and a short cover letter outlining your suitability for the role.
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