Overview
We are currently advertising on behalf of an Automotive Commercial Dealership who are recruiting for a Commercial Service Advisor to assist in their busy Service Department in the Ashford area.
Our Motor Trade Client is seeking a Commercial Service Advisor who is high performing and can provide only the best level of customer service.
Benefits
* Basic Salary up to £30,000
* OTE £37,400
* Monday to Friday 08:00 - 17:00
* 1 in 4 Saturdays, 08:00 - 13:00
* A supportive Management Structure
* Future Development Opportunities with Group
Requirements
* A working experience within a Service Advisor role
* The ability to upsell on service work and service plans
* Customer Focused and an excellent communicator
* Familiarity with using Motor Dealership Database Software
Duties of role
* To handle customer enquiries and queries promptly and efficiently.
* Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out.
* Accurately maintain the service department loading system in line with workshop capacity.
* Manage the handover and administration of loan vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation.
* Understand and adhere to manufacturer service requirements.
* Maintain relevant systems ensuring accuracy at all times.
* Maintain safe working practices and abide by the working rules and standards of the business.
For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £37,400.
To apply for this Commercial Service Advisor position, please forward your CV to Martin Bane quoting the job reference number or call our office for a chat about this position.
Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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