Overview
Credit Control Manager
Location: Chester (Office-Based, 5 days/week)
Salary: Up to £43,000 + Great Benefits
Are you an experienced credit control professional looking to take the next step in your career? We're working with a well-established business in Chester to recruit a Credit Control Manager to lead their busy team. This is a fantastic opportunity to work in a collaborative, supportive environment where your leadership skills and industry experience will be valued.
Responsibilities
* Leading and motivating a team of credit control professionals, providing coaching, development, and regular feedback.
* Acting as a point of escalation for complex queries or disputes.
* Developing and implementing effective collection strategies to minimise overdue debt.
* Monitoring team performance through KPIs and reports, ensuring objectives are consistently met.
* Building strong relationships with internal teams, customers, and external stakeholders.
* Leveraging technology and systems to improve efficiency and reporting.
* Ensuring compliance with internal processes and regulatory requirements.
About You
* Minimum 5 years' credit control experience, with at least 3 years' in a leadership or management role.
* Strong track record in team management and coaching.
* Excellent communication, negotiation, and relationship-building skills.
* Highly organised, proactive, and able to balance multiple priorities.
* Relevant qualifications such as AAT or CICM are desirable.
* Comfortable working in an office-based environment 5 days a week.
Why Apply?
* Up to £43,000 per year
* Excellent benefits package
* Office-based role in Chester, working with a supportive and friendly team
* Opportunity to lead and shape a team while making a real impact on the business
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