Description Join Us in Shaping the Future of Care with Technology Enabled Care (TEC) Salary: £24,308 Working Hours: 37 hours per week Contract Type: Permanent Base: Victoria Commercial Centre, Station Approach, Victoria, Roche, St Austell, PL26 8LG Other: Use of company van to be returned to work base location each day Click here to read more about us and what benefits we offer. Are you passionate about helping people live independently and safely in their own homes? At TEC Services, we’re transforming lives through innovative technology. We provide high-quality telecare solutions—including personal alarms, sensors, and other TEC equipment—that empower individuals to stay safe, confident, and connected. As part of our forward-thinking team, you’ll play a vital role in delivering preventative care and supporting reablement services, fostering strong local partnerships and ensuring TEC is a key part of every care journey. About the Role We’re looking for someone who thrives in a customer-facing role and is excited to make a real difference through Technology Enabled Care. If you’re seeking a career with purpose, variety, and the chance to learn and grow in a rapidly evolving field, we’d love to hear from you. What You’ll Do: Assess customer needs and recommend TEC solutions that promote independence. Install and maintain lifeline alarms and TEC equipment to national standards. Educate customers and their support networks on how to use TEC effectively. Collaborate with reablement teams and other professionals to deliver joined-up care. Manage referrals, coordinate installations, and ensure timely service delivery. Maintain accurate records, complete risk assessments, and uphold safeguarding standards. Support equipment servicing, stock management, and compliance with KPIs and data protection. About You We’re looking for someone who is: Experienced in customer service (Level 3 or equivalent). A confident communicator with a proactive, problem-solving mindset. Technically capable—comfortable using basic tools and software. Organised, self-motivated, and able to work independently. Knowledgeable about GDPR and data handling. A driver with the ability to work at moderate heights (e.g., step ladders). Why Join Us? Be part of a service that’s making a real impact in people’s lives. Work in a supportive, collaborative environment. Gain hands-on experience with cutting-edge care technology. Enjoy a role that offers variety, autonomy, and purpose. Safeguarding Commitment We’re committed to protecting the welfare of our service users. This role requires an Enhanced DBS check. Ready to Apply? It’s easy! Just click APPLY below to create your candidate profile, answer a few questions, and upload your CV. Closing date: Midnight Tuesday 4th November 2025. Thank you for your interest and we look forward to hearing from you soon!