As one of our Shop Managers will be supported by experienced and knowledgeable team members and you will be able to develop and build strong relationships with customers and volunteers. This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as Shop Manager based at our very successful Downend store. You will enjoy one of the most diverse, career building and rewarding roles in retail! The details: Working hours: 37.5 hours per week, 5 days in 7 Salary starting from £30,913 up to £33,063 per annum, dependent on experience Permanent position Key responsibilities: Delivering consistently high retail and customer service standards Actively supporting and demonstrating our values through your role Leading, coaching and managing staff and volunteers To achieve and optimise sales and targets To create and maintain a positive working environment for staff and volunteers Promotion of diversity and gender rights What we are looking for: Ideally, you will bring previous retail experience, gained at managerial / supervisory level Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous A genuine interest in fashion and charity retail Ability to earn trust, motivate, build rapport and provide leadership High levels of organisation with a proactive approach Open and adaptable to change and able to support others through it IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet. We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for! For more information about the role, working in charity retail and to meet the retail team: download the job description located at the bottom of the page contact - James Horseman, Central Area Support: click here https://www.stpetershospice.org/about-us/jobs/retail-jobs/ click here https://www.stpetershospice.org/about-us/jobs/retail-jobs/meet-the-team/?retail Due to the nature of the work involved, this role is exempt from the ROA and all job holders are required to undergo a Disclosure and Barring Service Check. Sensitive DBS applications:If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, please call 0300 131 2784 or email once the form has been issued to you. We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early. Strictly no agencies.