About the Role:
As a Senior Infrastructure Engineer, you will play a pivotal role in providing 3rd line BAU IT Infrastructure support while leading infrastructure projects to drive business innovation and expansion. Join us on the brink of a groundbreaking transformation, spearheading our migration to the cloud and leveraging cutting-edge automation tools to revolutionize our infrastructure.
Responsibilities
* Guiding Excellence:
o Provide mentorship and promote a 'shift-left' approach, extending guidance to all IT Operations areas.
* Infrastructure Lifecycle Management:
o Manage end-to-end infrastructure lifecycle, including installation, upgrades, maintenance, provisioning, and vigilant monitoring.
* Project Leadership:
o Lead the execution and delivery of technical infrastructure projects, ensuring successful implementation.
* Collaborative Improvement Advocate:
o Collaborate with colleagues to drive continuous improvement in infrastructure services and processes.
* Ownership and Resolution Expert:
o Take ownership of technical issues and major incidents, conducting root cause analysis for effective resolution.
* 24/7 Support:
o Contribute to a 24/7 on-call rotation, providing crucial support for infrastructure service availability.
* Documentation:
o Maintain comprehensive and up-to-date technical documentation for a valuable knowledge base.
People Skills:
* Agility in Action:
o Demonstrate adaptability and flexibility in navigating a fast-paced environment.
* Effective Collaboration:
o Establish effective communication and collaboration with colleagues at all levels.
* Tech Translation:
o Articulate technical ideas seamlessly to both business stakeholders and audiences with varying technical backgrounds.
* Rapid Tech Assimilation:
o Quickly assimilate new technologies, staying ahead in a dynamic technical landscape.
* Initiative:
o Exhibit a proactive, self-starting approach, self-managing and bringing innovative ideas to the table.
Key Requirements:
Technical Skills Summary:
* Windows Server up to 2022.
* Active Directory, DNS, DHCP, Group Policy, IIS, PKI.
* Veeam for backup and DR.
* VMware and virtualization expertise.
* Azure Identity Services, Infrastructure Architect, and Migration.
* PowerShell (Python desirable).
What we offer:
* Pension company contribution = 3%
* Incentive scheme up to 10% of annual salary, based on company performance.
* Your wellbeing is paramount so you can get away and take 33 Days Holiday per year.
* Private Medical Care (Self after 1 year)
* Learning and Development opportunity with Holland & Barrett is a great base for career development long term.
* Career progression.
* Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.
* Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.
* Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.
* We all need a little help sometimes, so we offer Free 24/7 Confidential Advice & Colleague Welfare.
* Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.
* Stay active in the Onsite Gym at our Nuneaton Hub!
* We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.
* And many more!
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
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