Resident Admissions Officer Full-time, 37.5 hours per week | Clapham | £16.48 per hour plus holiday pay | Temporary until July 2025We’re delighted to be supporting a highly regarded charity that provides exceptional residential and nursing care for older people. They’re now looking for a compassionate and organised Resident Admissions Officer to join their Resident Services team.This is a key role responsible for ensuring a smooth, welcoming, and well-managed admissions process for new residents and their families — from the first enquiry through to move-in day.The role You’ll act as the first point of contact for all admission enquiries, liaising with residents, relatives, local authorities, and healthcare professionals to deliver a warm and professional service. You’ll manage the admissions database, prepare information packs, maintain waiting lists, and oversee pre-admission administration, ensuring everything runs seamlessly.You’ll also support the wider Resident Services team — helping to create a positive experience for residents and families throughout their journey, and ensuring communication across clinical and non-clinical teams is timely and effective.About you We’re looking for someone who: Has excellent communication and relationship-building skills Brings strong organisational skills and attention to detail