Milton Keynes, United Kingdom | Posted on 27/06/2025
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.
With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.
Apply today and become part of Team Anchor, we are excited to be a part of your journey.
Job Description
WorkingHours: Wednesdayto Saturday – 9am – 6pm - 36 hours per week (9-hour shifts) - OVERTIME AVAILABLE
Pay: £14.90 per hour
Location: Milton Keynes, MK9 3ES
Reporting to: Operations Manager
Overview
Anexciting opportunity has arisen at Anchor Group Services for a Soft ServicesSupervisor to join our established team based at one of the UK’s leadingshopping centres.
Based in the multi-story car parkthe supervisor will lead a team of multi-skilled operatives to ensure that thecar park operates smoothly, and cleaning, maintenance and parking servicestandards are maintained to a high standard.
Dutiesinclude:
* Supervisionof car park operatives to ensure daily cleaning tasks are completed to therequired standard
* Reporting offaults and maintenance issues via the Anchor Helpdesk
* Supportingthe HQ management team in planning the shift rota
* Conductingperiodic inspections and car park audits
* Communicatingeffectively with the Regional Manager, ensuring information is accuratelyshared with regards to the employees and specific customer requests
* Utilise theTimegate system to record shift attendance accurately, manage schedules andensure up-to date reporting – full training will be provided.
* Ensuring thecompany and brand image is maintained to a high standard
* Ensure customer complaints and/or incidents are documented, reported, acknowledged,reviewed and closed within set timeframes
Requirements
* Full 5-yearemployment checkable history
* Computerliteracy with knowledge of MS Office 365. Knowledge of Timegate software wouldalso be an advantage however full training will be provided
* Prior experience supervising/managing a team
* Appropriateliteracy and numeracy skills
* CustomerService experience and confidence to handle conflict in a correct manner
* Flexible tomeet the job requirements
* Excellentcommunication skills both written and verbal
* Smartappearance and be well-groomed
* Reliable andpunctual
* High levelof enthusiasm and passion
* Ability towork in a fast-moving environment
* Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
* Access to SIA and First Aid training at discounted rates, with financial support available
* Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
* Wagestream - access to pay as you earn it
* Cycle to Work Scheme Available
* Full uniform provided
* Free Employee Assistance Programme 24/7 including access to counselling
* Hospital Saturday Fund
What’s Next?
Ifyou would like to be considered for this position, APPLY NOW and we willbe in touch.
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Withincommuting distance of: Bletchley, Bedford, Northampton, Luton, Buckingham,Bicester, Aylesbury, Brackley, Letchworth Garden City, Daventry, Wolverton, Olney, Towcester, Ampthill, Flitwick, Leighton Buzzard, Dunstable
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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