Overview
An exciting opportunity has arisen for a motivated and organised individual to join our Blood Sciences team as a Blood Science Support Officer on a part time basis for 26 hours a week. This vital role is key in supporting the smooth running of the Biochemistry service and ensuring the timely delivery of accurate results to both internal and external customers.
The post holder will be responsible for receiving referred Biochemistry sample result reports, accurately entering results onto the Laboratory Information Management System (LIMS), and ensuring they are ready for authorisation by the duty biochemist. In addition, you will manage the shared results inbox, responding to and resolving general queries in a timely and professional manner.
You will also play an important part in collating, preparing, and distributing laboratory results to commercial customers, either electronically or by post, helping us to maintain our commitment to excellent service delivery.
This role requires strong attention to detail, excellent organisational skills, and the ability to work effectively to deadlines. You will be expected to provide weekend cover on a rota basis to support service continuity.
If you are proactive, methodical, and keen to contribute to the delivery of high-quality patient and customer-focused laboratory services, we would love to hear from you.
Main duties of the job
* Ensure the timely management of Biochemistry referral reports and results.
* Accurately enter data onto the Laboratory Information Management System (LIMS).
* Liaise closely with Biochemistry clinical teams and the Blood Sciences Support Officer to maintain service continuity.
* Receive, process, and distribute both hard copy and electronic laboratory results.
* Manage the shared results inbox, responding to general queries in a timely and professional manner.
* Maintain effective communication with colleagues and external stakeholders to support the smooth flow of information.
* Support the collation and distribution of results to commercial customers by email or post, including cover at weekends when required.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
* GCSE English and Maths
Desirable criteria
* Medical Terminology
Skills & Knowledge
Essential criteria
* Demonstrates excellent communication skills, both written and verbal, with the ability to effectively communicate at all levels across clinical, laboratory, and administrative teams, as well as with external stakeholders
* To make judgements involving facts or situations, some of which may require problem solving
* To be able to plan and organise tasks efficiently
* Ability to work to tight deadlines
* Ability to cope with very pressurised situations
* Excellent attention to detail
* High level of accuracy of typing and in transcribing results
Special Requirements
Essential criteria
* Ability to cover weekends
Experience
Essential criteria
* Experience in use of e-mail and web browsers
* Intermediate IT skills including Word, Excel & Powerpoint
Desirable criteria
* Experience of pathology data entry or specimen reception
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