Job Title: National Safeguarding Operations Manager Salary: £63,000 per annum(Band H, Level 3, Inclusive of Outer London Weighting & Market Supplement) Location: Gilwell Park, Chingford, London (with hybrid working) 1 day present in office per week; that includes in-person Team Meetings/Trainings Contract Type : Permanent Working Hours : 35 per week About The Role: We’re looking for an experienced National Safeguarding Operations Manager to lead the day-to-day safeguarding and vetting operations across Scouting in the UK. This is a senior, influential role where you’ll shape practice, guide complex decision-making, and ensure the highest safeguarding standards are embedded across the Movement. As the National Safeguarding Operations Manager, you will (Key Responsibilities): Lead the operational delivery of safeguarding and vetting across The Scouts Provide expert oversight, supervision and direction on complex and high-risk cases Develop and support managers and team members through coaching, training and reflective practice Shape and contribute to national safeguarding policies and procedures, ensuring legal and best-practice compliance Represent The Scouts at multi-agency, statutory and court proceedings when required Use data, insight and trend analysis to drive continuous improvement in safeguarding practice Ensure 24/7 professional safeguarding advice is available to volunteers through on-call arrangements Build strong, collaborative relationships with statutory bodies, government and sector partners What you’ll bring as our National Safeguarding Operations Manager: Significant experience managing a safeguarding function Strong case management and supervision expertise You are: Personable, approachable and highly professional Discreet, ethical and trusted with sensitive information Flexible, open-minded and solutions-focused Committed to delivering a high-quality, people-centred service Experience using data and analysis to improve safeguarding practice Confidence working with and supporting volunteers Excellent communication, leadership and interpersonal skills The ability to make risk-based decisions and remain calm under pressure Benefits include: 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas Flexible working hours Double-matched pension up to 10% of gross salary Generous family leave and support as a family-friendly employer Access to our Learning & Development hub for ongoing training Recognition as Charity of the Year (Charity Times Awards 2022) For a full list of our benefits, click here. Closing date for applications: 11:59 pm Friday, 30th January 2026 Interviews will be held in person at Gilwell Park, Chingford, on Thursday, 19th February 2026. Strictly no agencies! The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.