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Human resources business partner

Tadworth
SRG
Human resources
Posted: 20 February
Offer description

HR Business Partner

Contract Length: Till EOY
Location: Walton Oaks
Rate: £25 per hour
Hours: 37.5 per week

Role Overview
This role is hands‑on and high‑impact during a period of transformational change within the IFP business. The focus is on ownership, driving outcomes, and delivering exceptional documentation across complex people matters.
The position may be remote or onsite:
Onsite: Walton Oaks office
Remote: Must be located close enough to attend onsite at short notice if required.
The role partners closely with TBPs, Team Leaders, and the wider UK HR team to support change management, performance, people processes, and delivery of the UKI ABU People Plan. This is not an administrative or task‑taking position.

Key Responsibilities

TBP Support Activities
Deliver key HR initiatives across workforce planning, restructuring, resourcing, talent, reward, employee relations, and performance management.
Understand and champion global/regional processes that accelerate culture and performance.
Collaborate with Managers and Talent Acquisition on workforce and resourcing plans.
Build and maintain strong relationships with recognised trade unions.
Support critical change management initiatives impacting employees.
Enable TBPs to operate effectively and at pace.
Take ownership of actions with proactive follow‑through.
Step in confidently where clarity, structure, or momentum is needed.

Employee Relations Activities
Support the ER team with cases including disciplinaries, grievances and performance issues.
Partner with Team Leaders to ensure ER processes comply with internal policies and UK legislation.
Produce well‑structured documentation such as investigation reports, outcome letters, case summaries and briefing notes.
Translate complex issues into plain, accurate and rigorous written language.

Required Experience & Skills
Minimum 3 years' HRBP experience.
CIPD Level 5 or equivalent experience.
Experience in FMCG, matrix organisations, or similar industries.
Experience supporting both blue‑collar and white‑collar workforces in a unionised environment.
Strong partnership with senior leaders.
HRIS experience (Workday preferred).
Strong UK employment law and ER expertise, including handling complex cases.
Proven experience producing high‑quality documentation: reports, letters, notes.
Knowledge of talent attraction and talent management best practice.
Highly organised, structured and detail‑oriented.
Strong communication and relationship‑building skills across stakeholder groups.
Ability to challenge, push back and provide alternative viewpoints as a trusted advisor.
Proactive, flexible, and able to manage multiple priorities.
Clear sense of ownership and accountability.

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