Income Officer Rugby Contract £18.82 per hour Our client is looking for an experienced Income Officer This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Provide all income management functions of the Council as far as they affect tenants to achieve the Council’s housing objectives and the priorities of the Council. To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service. To contribute as a member of the wider team in creating a positive working environment. To ensure that customer care is maintained to the agreed standards according to the Council’s purpose, aims and values. Contribute to the delivery of a comprehensive Housing Services in accordance with the Council’s policies and procedures. Work on own initiative under the general direction of the Senior Housing Officer. ESSENTIAL FUNCTIONS AND RESPONSIBILITIE Provide an income management service for all tenants of the Council’s General Needs and Independent Living properties. Provide advice, assistance and information to tenants and the general public by way of office interviews, home visits, telephone calls, written correspondence and e-mail, efficiently and courteously with particular emphasis on customer care. Liaise with the Senior Housing Officer, Housing Services Team Leader, and other officers...