Job Title: Housing Officer
Ref: N Northamptonshire RQ1571903
Pay rate: £18.82 per hour PAYE
Role length: Anticipated 3 months
Working Arrangement: Full time onsite presence needed
Additional requirements: Full clean UK driving licence
The role:
We are seeking a proactive and customer-focused Housing Officer to join the team. In this vital role, you'll be at the heart of the community, ensuring tenants receive the support and services they need.
There are 2 roles available:
* 1 x full time role – 37 hours
* 1 x part time role – 20 hours worked over Wednesdays, Thursdays and Fridays
Please indicate on your CV which role you are interested in.
Key Responsibilities:
* Conducting tenancy audits to ensure homes are well maintained
* Carrying out mutual exchange property inspections
* Visiting residents during their introductory tenancy period
* Performing estate and block inspections to maintain high standards
* Hosting accompanied viewings with prospective tenants
* Signing up new tenancies, guiding new residents through the process
* Supporting the compliance team with property access, including for gas entry warrants
* Assisting the property maintenance team with access for Stock Condition Surveys
What the client is looking for:
* Previous experience in housing management, tenancy support, or a similar field
* A good understanding of housing law and tenancy agreements
* Strong interpersonal and communication skills
* Ability to manage a busy and varied workload with minimal supervision
* Confident using IT systems and maintaining accurate records
* A commitment to providing excellent customer service
How to Apply:
* Quote the Job Title and Reference Number in your application.
* Submit your CV in Word format.
* Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply directly to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
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