About the role We have a great opportunity to join our Commercial team as a Senior Account Manager, working specifically with our Public Sector clients. This is a pivotal role to ensure we build deep customer relationships. Working with our experts in Managed Service, Pre-Sales, Commercial, Implementation and Support, you will build a plan aligned to your customers that meets the business requirements and strategy of the customers for mutual success. In this role it is key that you maintain an understanding of competitive activity in the HCM and Managed Service market. Our teams are not only knowledgeable about services we provide, we are also passionate about delivering the right outcomes for our customers whilst ensuring compliance. Key responsibilities include: Managing the expansion of our portfolio within customers, working across lines of business to secure customer renewals and upselling additional services. Actively and personally developing appropriate customer relationships that will support the overall Account Plan. Developing a strong influencing and coaching network within the customer and relevant partners, engaging with key stakeholders securing their sponsorship to deliver agreed successful outcomes. Keeping up-to-date with and communicating current industry trends, drivers and potential. Translating our Strategy and Marketing messages to customers. Aligning the right internal teams to meet the customer requirements. Managing leads and opportunities accurately to support rolling quarterly forecasting. Building and maintaining effective relationships with other lines of business to ensure resources are made available as and when required. Establishing and maintaining contractual agreements between ourselves and customers. Maintaining contact with accounts through regular monthly or quarterly meetings. Skills and experience Proven track record of selling HCM against targets with considerable experience in the Payroll & HR or Managed Services market, specifically within the Public Sector. Demonstrable track record of sales achievement. Innovative customer engagements through providing insight and challenge to differentiate the portfolio of solutions and services. Credibility at all levels and evidence of building strong relationships internally and with the customer community. Excellent communication skills. Proposal writing - customer outcome focused. Experience of ‘value selling’. Negotiation and management skills. Capacity to understanding our solutions, services and the benefits they can deliver to clients. Excellent knowledge of Public Sector procurement process. Exceeds sales targets by owning and winning new opportunities within your accounts/territory. Developing a strong pipeline of opportunity within your accounts/territory. Being an active part of the team and ambassador for our business.