By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Specialty Reconciliation Officer (Global)
Job Location: - Cardiff, United Kingdom
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
Join Sedgwick as our Specialty Reconciliations Officer – a newly created role at the heart of financial integrity across our global Aviation and Marine portfolios.
We are excited to introduce a newly created role within our UK Finance team: Specialty Reconciliations Officer (Global). This position plays a vital role in safeguarding client funds and ensuring financial accuracy across our Global Aviation and Marine portfolios.
This position is responsible for reconciling bank accounts, held in trust, against underlying ledgers and ensuring clients receive accurate, timely, and well-presented financial information for the claims portfolios managed by Sedgwick.
As part of Sedgwick’s continued growth, this role offers a unique opportunity to shape and influence the design of internal processes and controls. You’ll be recognised for your contribution to establishing and delivering this new function, working closely with internal and external stakeholders including clients, global operations, and CRM teams, whilst supporting the Client Accounts Manager in key areas such as, quality assurance, and process improvement initiatives.
This role requires strong financial analytical skills, a meticulous approach to reconciliation and administration, and a proactive mindset for continuous improvement. The successful candidate will also demonstrate leadership capability and ownership in the Speciality field. A flexible approach to working hours is essential to support our global client base.
Responsibilities include:
1. Client Fund Protection: Act as the gatekeeper and custodian of client trust accounts, ensuring all necessary measures are taken to protect client funds.
2. Reconciliation & Financial Accuracy: Perform regular verification and reconciliation of bank accounts, ledgers, and financial operating data to ensure accuracy and compliance.
3. Issue Resolution: Apply strong problem-solving skills to identify and resolve unusual occurrences or reconciliation discrepancies.
4. Client Relationship Management: Serve as a key point of contact for clients, ensuring service delivery aligns with expectations and commitments.
5. Audit Support: Contribute to the client audit process, including preparation, participation, and post-audit review.
6. Continuous Improvement: Promote a culture of continuous improvement by identifying and implementing process enhancements.
7. Other Duties: Undertake other reasonable tasks as directed by the Client Accounts Manager, in line with the scope of the role. Have a flexible approach to working patterns to meet ad hoc needs in managing the specialty accounts.
The skills you will have when you apply:
8. Strong understanding of client fund protection and commitment to accuracy.
9. Exceptional attention to detail; zero tolerance for reconciliation errors.
10. Proactive problem-solver with a focus on prevention.
11. Ownership and accountability in all tasks.
12. Advanced Excel skills and confidence with financial data.
13. Ability to meet tight deadlines and manage competing priorities.
14. Collaborative team player with clear communication.
15. Continuous improvement mindset; challenges processes to drive change.
16. Organised and able to prioritise effectively.
17. Flexible and supportive of team needs.
18. Discreet and professional with confidential information.
19. Experience in global banking.
20. Knowledge of financial controls in Aviation/Marine Insurance.
21. Background in project management or department/workstream design.
As a global business, we value diversity and are always keen to hear from candidates with bi-lingual or multilingual skills, which help us better serve our international client base.
What we’ll give you for this role:
Remuneration & more
22. Competitive salary taking into account skills, experience and qualifications
23. A Self Invested Personal Pension Scheme (SIPP)
24. Holiday allowance of 25 days plus bank holidays
25. Flexible working from our office or your home
Health & support
26. Private healthcare plan (including pre-existing conditions)
27. Life assurance
28. Employee assistance programme for employee wellbeing
29. Group Income Protection
Other benefits
30. Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
31. Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Next steps for you:
Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
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Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.