Job Description
As a Quality Clinic Technician, you will take ownership of the Banbury Quality Clinic, serving as the key interface between Quality, Operations Engineering/ME, and the Clinic. You will lead Quality Clinic activities in line with standard work, support investigations with site Quality Engineers—including reviewing triaged parts and determining product disposition—and monitor the resolution of customer and supplier issues, as well as key performance indicators (FPY, SRR, Turnback reduction).
What will your day-to-day responsibilities look like?
•Interface with internal teams on all Value Stream-related quality issues.
•Ensure timely full containment of all quality-related issues.
•Support robust RCCA to drive quality improvements.
•Ensure compliance with the Quality Management System (e.g., AS9100, Customer requirements).
•Conduct necessary SAP transactions for the disposition of non-conforming material.
•Support the reduction of non-conformances within the Value Stream to prevent repeat occurrences.
•Contribute to the Zero Defect Initiative across key products and processes.
Job Requirements
Essential skills:
•Demonstrable experience and understanding of Quality Management Systems and quality requirements.
•Ability to read and interpret technical drawings and specifications effectively.
•Excellent communication and coordination skills.
Desirable skills:
•Proficiency in SAP for quality-related transactions.
•Experience with quality tools for problem identification and resolution, including measurement, analysis, or continuous improvement tools.
•HNC (or equivalent) in a relevant field with basic Quality Management Systems experience.
•Strong PC literacy (MS Word, Excel, PowerPoint).
•Ability to work effectively in high-pressure environments, motivating and holding stakeholders accountable.
•Commitment to delivering customer satisfaction and achieving ‘Best in Class' results.
•Ability to develop processes using the CORE continuous improvement framework.
But what else? (advantages, specific features, etc.)
•Competitive salary
•Company performance bonus scheme
•Pension scheme - up to 10% employer contribution
•Private medical insurance
•Comprehensive health cash plan
•25 days annual leave + bank holidays
•Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave- up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% (basic pay) and Paternity/Non-Pregnant Parent/ Co-adopter leave 4 weeks full pay)
•Structured training & opportunities to progress
Company Information
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.