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Junior web producer (cms)

Richmond (Greater London)
LexisNexis Risk Solutions
Web producer
Posted: 19h ago
Offer description

About the Role

Passionate about websites? Do you want to deliver world class customer experiences? The Junior Web Producer (CMS) builds and maintains multilingual website pages, content components, and web forms across multiple brands. Working closely with event, design, and content teams, you use provided assets to deliver high‑quality digital experiences that align with business and brand guidelines. You ensure websites meet accessibility, privacy, and technical SEO standards, apply appropriate metadata and tracking, and carry out quality assurance on all published content to ensure it displays correctly across devices and provides a smooth, user‑focused journey.

This role also supports the day‑to‑day use of digital and marketing tools, including ticketing workflows, social media platforms, and internal collaboration tools. You will collaborate with the Digital Platforms Manager to meet agreed service levels and work with colleagues in RXPH during peak periods.


Responsibilities

* Build and configure website pages, content components, and web forms using provided assets, in line with business and brand guidelines
* Ensure all web content meets accessibility, privacy, and technical SEO standards
* Apply metadata, tracking, and tagging consistently across websites, forms, and campaigns
* Carry out quality assurance to ensure content displays correctly across devices and delivers a clear, user‑focused experience
* Manage and progress digital platform requests through Jira, meeting agreed service levels
* Provide first‑line support for website, form, and platform queries, escalating issues where needed
* Support testing, troubleshooting, and continuous improvement of digital journeys and platform functionality
* Maintain clear documentation, process guidance, and status updates for digital platform activities


Requirements

* Experience working with enterprise content management systems
* Understanding of website user journeys and customer experience principles
* Ability to work collaboratively and communicate effectively with a range of stakeholders
* Working knowledge of HTML and Javascript
* Understanding of information architecture and how content is structured online
* Knowledge of accessibility and technical SEO best practice
* Strong organisational skills, with the ability to prioritise tasks and meet deadlines
* Customer‑focused mindset, with experience working in fast‑paced environments
* Willingness to learn, take ownership, and contribute to continuous improvement


Benefits

* Generous holiday allowance with the option to buy additional days
* Health screening, eye care vouchers and private medical benefits
* Wellbeing programs
* Life assurance
* Access to a competitive contributory pension scheme
* Save As You Earn share option scheme
* Travel season ticket loan
* Electric Vehicle Scheme
* Optional Dental Insurance
* Maternity, paternity and shared parental leave
* Employee Assistance Programme
* Access to emergency care for both the elderly and children
* RECARES days, giving you time to support the charities and causes that matter to you
* Access to employee resource groups with dedicated time to volunteer
* Access to extensive learning and development resources
* Access to employee discounts scheme via Perks at Work


About the Business

RX Global is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people and is part of RELX, a global provider of information‑based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.


Equal Opportunity Employment

We are an equal opportunity employer. Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RX is in the business of building businesses for individuals, communities and organizations.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1‑855‑833‑5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants.

Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy.


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