An educational technology company in the UK is seeking a Senior Customer Success Manager to oversee a portfolio of high-value customers. The role involves driving net revenue retention, collaborating on growth opportunities, and ensuring customer satisfaction. Candidates should have over 5 years of experience in Customer Success or Account Management, familiarity with multi-product environments, and strong communication skills. This position aims to shape a new strategic function within the company, offering a meaningful and impactful opportunity.
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