Dorset Police is seeking a Contact Officer at Bournemouth HQ to act as the front line of policing. You will responsibly handle non-emergency and emergency calls, ensuring efficient support to the public. Key responsibilities include risk assessments to deliver appropriate help, fostering a calm and empathetic environment in potentially sensitive situations. Ideal candidates should demonstrate excellent communication skills and a customer service orientation. This role involves a dynamic and reactive response to public service requests.
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